Limited Warranty period. 0) First-sale units with a date of manufacture greater than 12 months will NOT carry a battery warranty. I found Contour Tree and Garden Care to be very professional in all aspects of the work carried out by their tree surgeons, The two guys that completed the work from Contour did a great job , offering good value , they seemed very knowledgeable and professional . abrasives, salt water, moisture, corrosion, rust. YOUR REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT OR PART, AT Replacement is limited to a maximum of two (2) deck shells. Labor is excluded after the standard product warranty expires. Battery Powered Handheld Products To find your nearest authorized Servicing Dealer/Center, visit our website and use the Dealer Locator feature, or call 1-800-487-5951 from 8:00 AM to 7:00 PM EST. | Reg. In addition, you must cease using the product immediately upon any failure or damage, and take the product to an authorized servicing dealer prior to any further use. General Transmission CVT belt - ten (10) years. warranty if the battery is discharged. modifications, alterations, normal wear, improper servicing, use of unauthorized attachments, lack, Use of gasohol (fuel containing ethanol). (g) Damage caused by use of gasoline containing more than 10% (E10) ethanol content (e.g. Commercial W436, W448, W520 (Petrol), W520i, W548, W552, Specialty Turf Care: Aerator, Bed Edger, Dethatcher, Sodcutter, & Stumpgrinder. varnish, stale fuel, or any. Husqvarna the third (3) year - parts only, no labor. No. How to obtain service. (I) Scratch & Dent purchases and prior model year sales including discounted units (from Husqvarna directly or transferred from Tuff Torq - three (3) years. Dealer to Dealer) there is no battery warranty provided on scratch & dent units. (i) Sprayers pumping or spraying caustic or flammable materials, lack of broken strainers, or continued use of product after initial Any costs to transport or ship the product are your responsibility. . or rental purposes and, in such circumstances, this Limited Warranty is offered instead of and replaces any warranty 6 Conifers in total, aerial dismantle to ground level and stumps removed too. Your Responsibilities. Don't forget to follow us on Facebook& Instagram. PZ / Z500X - (Pump & Wheel Motor or ZT5400 transmission) three (3) year warranty. Tampering with engine speed governor or emission components, or running engines above specified and recommended. 200 and 300 Series Line Trimmers and Attachments (LK split boom attachments -ESA850, RA850, ECA850, HA860, HA200). including without limitation spark plugs, bulbs, filters, Why choose Contour Tree & Garden Care Ltd? Due to being so close to public highways it was dismantled to ground level. Parts and labor. Excludes the 345FR brushcutter. This Scots Pine was in decline showing signs of decay at the base, deemed unstable it was to be dismantled to ground level. Any removed, damaged air filter, excessive dirt. (Including corresponding Battery & Charger), 436LiB, 520iHD60, 520iHE3, 520iHT4, 520iLX, 525iB II, 530iP4, 530iPT5, 535iXP, T535iXP, 536LiLX, 536LiHD60X, 536LiXP, T536Li XP, 536LiP4, 536LiPT5, 540iXP, T540iXP, 550iBTX, Professional batteries: BLi80, BLi100, BLi150, BLi200, BLi200X, BLi300, BLi520X, BLi550X, BLi940X, BLi950X, 115i series, 120i series, 136Li, 136LiL, 136LiHD45, 115iHD55, 220iL, 230iB, 320i series, 336LiC, 325iLK, 340iBT, 350iB, Consumer batteries:BLi10, BLi20, BLi22, BLi30, Professional General Information - Where can I find a list of Husqvarna dealers in my area? LOCALITIES, INCLUDING THE PROVINCE OF QUEBEC, DO NOT ALLOW EXCLUSIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. Covering all aspects of tree and hedge workin Hampshire, Surrey and Berkshire, Highly qualified to NPTC standardsand have a combined 17 years industry experience. All other transmissions are warranted by Husqvarna as follows: General Transmission - two (2) years. dealer during the warranty period. to the throttle cable or belt guides) after the first thirty days of purchase and any preventive maintenance as outlined in the operator's manual are NOT covered. (any commercial, professional, agricultural, institutional or income producing use), Lawn Mowers (Push or Walk, including Battery powered), Tiller. WARRANTY EXCLUSIONS, DISCLAIMERS, AND LIMITED RIGHTS. Specifically for our Z500, V500 and W400, W500 series mowers, including W520 (Petrol), W520i. We warrant that this product is free from defects in material or workmanship under normal use and maintenance. Failure to provide or perform required maintenance services as prescribed in the owner's manual. I would have no hesitation in recommending this company for any tree work required, The guys from Contour came and removed a Conifer from my front garden.They were here on time, got the job done, looked professional and the lawn was spotless before they left. This Limited Warranty does not cover: (a) Normal wear parts (parts and items that normally wear out with use). regime provided by law. Carrying out routine maintenance on this White Poplar, not suitable for all species but pollarding is a good way to prevent a tree becoming too large for its surroundings and having to be removed all together. General information - My warranty was denied and I had to pay for my repair. Thank you., This was one of our larger projects we have taken on and kept us busy throughout last week. Please refer to the chart below. All Handheld Products (Battery / Electrical / Gas) the rental warranty time period is 90 days. We will, at our option, repair or replace any defective product or defective part covered by the Limited Warranty, free of charge at any authorized Servicing Dealer/Center using OEM replacement parts, subject to the limitations and exclusions described below. ANY WARRANTY IMPLIED BY STATE LAW (WHETHER OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR OTHERWISE) IS HEREBY DISCLAIMED; WHERE SUCH A DISCLAIMER IS NOT PERMITTED BY LAW, THEN SUCH IMPLIED WARRANTY IS LIMITED FOR THE DURATION OF THE APPLICABLE LIMITED WARRANTY PERIOD LISTED IN THE CHART BELOW. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS BASED ON YOUR LOCALITY. (h) Damage caused by dirt contaminated grease or oil, use of incorrect type of grease or oils, failure to comply with regular greasing A fairly common practice with Lombardy Poplars, this tree was having a height reduction to reduce the wind sail helping to prevent limb failures. Operation of the unit with improperly installed, removed, or modified cutting shields, guards or safety devices. Use of spark plugs other than those meeting emission performance requirements listed in the owner's manual. SOME Professional How long is the manufacturer's warranty period for Husqvarna products? government agencies. Do Not Sell My Personal Information (CA Residents). Abuse, misuse, neglect. Copyright Contour Tree and Garden Care | All rights reserved. Limited to the original purchaser and is non-transferable. If you are experiencing a problem with your product, find a solution by using our support assistant. V500 - Parker Pumps & Wheel Motors - (3) year warranty, as follows: Husqvarna warrants the first (1) year and second (2) year - parts and labor. WE WILL NOT BE LIABLE FOR ANY INCIDENTAL OR maintenance procedures, chain adjustments, or cutting habits (d) Depending on the product, there is either NO WARRANTY or a reduced warranty if the product is used for commercial, nonresidential, Pressure cleaning or steam cleaning the product. The owner/operators are highly qualified to NPTC standards and have a combined 17 years industry experience giving the ability to carry out work to the highest standard. intervals, water or moisture damage, and, or improper storage However, if such parts need Published 12/02/2004 10:02 AM |
(c) Emissions control equipment and components to the extent regulated by the U.S. Environmental Protection Agency or similar 5* highly recommended., Reliable, conscientious and friendly guys. Proof of purchase rests solely with you. What is NOT covered. Why? (any commercial, professional), Chain Saws XP models including 365, 545, 555 and 565, Chain Saws non - XP models includes T435, T525 and Electrical-corded models, 100 Series Line Trimmers, 122 Series Hedgetrimmers, 125 Series Blowers, and Attachments (LD split boom attachments) and 130BT and 150BT blowers, Dump Carts, Snow Cabs, Push/Tow Spreaders, Other Wheeled Attachments, Baggers and Collection Systems / Bucket / Grabber holder / Heated Lever Grip kits / Striping Kits, All other accessories (e.g., bars, chains, carrying cases, folding hand pruning saws, fixed hand pruning saws, personnel protective equipment, tools, toys, trimmer heads, trimmer guards, etc. Looking for a Tree Surgeon in Berkshire, Hampshire or Surrey ? : 10551624 | Website Design and Build by WSS CreativePrivacy Policy, and have a combined 17 years industry experience, Evidence of 5m Public Liability insurance available, We can act as an agent for Conservation Area and Tree Preservation Order applications, Professional, friendly and approachable staff. You must present proof of purchase (including date, product model and serial number) to an authorized Servicing Dealer/Center for warranty service. Warranty - I lost or cannot locate my dated sales receipt.Will warranty on my product still apply? Warranty-How to find model and serial number on Husqvarna products? Parts and labor are included during the standard product warranty period (see above). CONSEQUENTIAL DAMAGES. M-ZT / P-ZT / Z500 - (ZT3400 transmission): Hydro-Gear warrants transmission for three (3) years, parts and labor. damage to blades due to contact with abrasives, rocks, rods, or other foreign objects. W436 & W448, Specialty Turf Care, Stump grinder, Aerator, Dethatcher, Sod cutter, Bed Edger the rental warranty time period is 1 year. Hydro-Gear warrants transmission for three (3) years, parts and labor. We will warrant the product to the original retail purchaser from the date of retail purchase for the applicable period of time shown on the chart below. (e) Damage, malfunctions or failures resulting from abuse or neglect of the product related to or including any of the following: (f) Damage or failures due to improper set up, pre-delivery service or repair service by anyone other than an authorized servicing (b) Engine or component damage caused by mismatched pitch or gauge of bar, chain or sprockets, or by improper chain filing, Warranty - Do I have to take my equipment mower back to the dealer that I purchased it from for warranty? Damage caused by old fuel, stale fuel, or bad fuel. Very pleased with a fantastic job at a reasonable price. To obtain warranty service, you must take your product to an authorized Servicing Dealer/Center. containing methanol (fuel containing wood alcohol). Any adjustment (e.g. normal wear, such as abrasion to mower decks, tires punctured by an external source, natural discoloration of materials, or dulling or However, registering your product is not a condition of warranty service. OUR DISCRETION. Tillers & Snowthrowers the rental warranty time period is 90 days. Transmissions: RZ, Z200 - (EZT Integrated transmission): Hydro-Gear warrants transmission for three (3) years consumer use, parts and labor. This Willow had a weak, low union of the two stems which showed signs of possible failure. Ethanol fuel E15 or E85 is. These are covered by a separate emission control warranty contained in the operator's manual packet. similar starting fluids, or stale fuel. Garden looks fab. Snow Throwers and Tractors: Hydro-Gear warrants transmission for three (3) years consumer use, parts and labor. MZ - (ZT3100 transmission): Hydro-Gear warrants transmission for two (2) year commercial use and three (3) years consumer use, parts and labor. replacement simply because they have worn out. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE SET FORTH HEREIN. Z400 - Parker HTE transmission - (4) year warranty. This work will be carried out again in around 4 years time. All other products do not have a rental warranty coverage. then such replacement is not covered by this warranty, nor is damage due to Contour Tree & Garden Care Ltd are a family run business covering all aspects of tree and hedge work primarily in Hampshire, Surrey and Berkshire. You may register your product using our online product registration site to help ensure that you are notified of important product information. To preserve your rights under this Limited Warranty, you must exercise reasonable care and use of the product, including following the preventive maintenance, storage, and fuel and oil usages as prescribed in the operator's manual. 10 Year Limited Warranty - Deck shell only. All other handheld products (Includes 350BT, 226 & 522 Hedgetrimmer, 345FR, 325HE3, 325HE4 & 430LS), Power cutter, including K535i (battery powered), *Z400 / Z400XS: 4 Year or 750 hours (with No Hour Limit the first 2 years) *V500, Z500L, Z500X: 5 Year or 1500 hours (with No Hour Limit the first 2 years). Updated 06/29/2022 09:20 AM. operational problem or failure occurs. ), Parts (e.g., belts, blades, starter covers, starter springs, etc.). (k) Riding mowers, Zero Turn Mowers, and Walk Mowers that have batteries for starting purposes, the battery is not covered under E15, E25, E30, E50, E85), use of ether or lubricants, starter cords, belts, blades, and blade adapters are covered if they are defective.