The chat room is accessible at any time, as long as your device has reliable internet. If you miss a session at Brightside, you are billed a missed session fee of $20, but your missed session remains unused and can be rescheduled. Brightside stays fairly traditional with its session format, and requires video attendance via Zoom for all therapy sessions. The introductory questionnaire is fairly detailed, asking you: Youll also be screened for depression. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. You can choose between video, phone, or live chat options for therapy sessions, all hosted right on the site or app. Commissions we earn from partner links on this page do not affect our opinions or evaluations. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. Here are the best places for guided meditation online in, If youre considering meeting with a psychiatrist but prefer remote visits, online psychiatry may be right for you. To help get you started, heres a list of affordable mental health care options. Your . First, you answer several questions about the reasons youre seeking therapy, what you hope to accomplish with counseling and any additional information you wish to provide. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. BetterHelp does not take insurance. Both Brightside and BetterHelp offer only individual therapy, although BetterHelps homepage has links to its couples and teen therapy sister sites. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. Two things we care about almost as much as the issue we're seeking therapy for: our precious time and money. Answer a few questions about your therapy goals to get started. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. Powell was matched with a therapist within a day. BetterHelp costs $240 - $360 monthly (advertised as $60 - $90 weekly), making it an affordable out-of-pocket therapy option. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. BetterHelp also states on its FAQs page that all of its providers are fully licensed and in good standing.. According to the company website, BetterHelp operates a secure system that keeps user information strictly confidential and compliant with patient data protection laws. It also has an A rating from the site, which is based on the BBBs opinion of the companys reputation and trustworthiness. Psychiatry evaluations and medication management are also available. Brightside vs. BetterHelp: Types of Therapy, Brightside vs. BetterHelp: How Therapy Sessions Work, Brightside vs. BetterHelp: Therapist Qualifications, Brightside vs. BetterHelp: Switching Therapists, Brightside vs. BetterHelp: Privacy Policies, Brightside vs. BetterHelp: User Satisfaction, Daily Tips for a Healthy Mind to Your Inbox, Individual Therapy, Medication Management, Psychiatry. Check out our FAQ Page. If you want to learn more about BetterHelp and insurance, consider reading our in-depth article on the topic. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. Both platforms are available in all 50 U.S. states. BetterHelp last advertised a new product in December, 2021. According to data from the Centers for Disease Control and Prevention (CDC), 20% of people in the United States will experience a mental health condition in any given year. A 2019 study assessed the effectiveness of BetterHelp for treating depression. In the study, more than 300 BetterHelp users had significant reductions in symptoms of depression after 3 months. BetterHelp includes an online journal thats yours and yours alone. She says that, while she didnt have many prerequisites for a therapist, she did feel that she was matched relatively well. You can learn more about how we ensure our content is accurate and current by reading our. Plus 13 Best Services for 2023, 7 Tips for Finding a Culturally Competent Therapist from Someone Who's Been There, 10 Best Places for Guided Meditation Online, The Top 9 Online Psychiatry Services for 2023, people without insurance (or who dont have mental health coverage) who are looking for an affordable way to access 24/7 mental health care, people looking for a per-appointment (not subscription) virtual service, $65$129 per week for therapy; $249 for initial psychiatry and $125 for follow-up sessions, people looking for 24/7 counseling that might be covered by insurance and that you can access via video, phone, or chat, insurance accepted, but limited mental health professionals, people who prefer to chat with a therapist only through text, anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling, your eating habits, including alcohol consumption, how you prefer to communicate with your therapist. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. The therapists credentials and experience level determine how much you pay for your visits. BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. The type and price range of your chosen therapy format is all about what works best for you. According to BetterHelp, users privacy and confidentiality are of utmost priority. BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. It claims to specialize in prescribing SSRIs and SNRIs for depression, although it is not limited to those. Just log on at your appointment time and your counselor will prompt you to start the video chat. We can help! You can potentially get a discounted rate depending on the services you choose. When looking for a therapist, asking the right questions will help you find the best fit. It also. Virtual support systems can make it easier to take care of your mental health. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. Our website services, content, and products are for informational purposes only. The platform doesnt give its users control over the therapist it selects for them (though you can switch). Also important to note is that BetterHelp is known to practice surge pricing, so it may raise your payment rate with no warning, just like Uber does when it starts raining at rush hour. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. Here are the 10 best teas for stress in 2022. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. . I didnt use messaging, live chat or phone sessions for counseling, but my therapist advised me during each session that those options were available and encouraged me to use them. Theyll give you an authorization form to fill out before they can release your information. Once youve paid for your first month, week or quarter, BetterHelp assigns you an online room where you can exchange private messages with your counselor. However, while browsing therapist bios, I did find the average years of experience to be higher at Brightside than at BetterHelp. Our experts continually monitor the health and wellness space, and we update our articles when new information becomes available. BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. . Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. Healthline Media's new initiative, TRANSFORM: Future of Health, spotlights cutting-edge innovations that will change the future of health and wellness. BetterHelp pairs users with licensed therapists for web-based therapy sessions. BetterHelp is not a substitute for emergency services. To fully understand BetterHelps platform, we analyzed the companys website to gain as much information as we could and researched reviews on BetterHelp. Still, according to a 2021 Consumer Reports article, this HIPAA compliance may only start once you have created an account. It does not prescribe any controlled substances such as Adderall or Xanax. The cost ranges depending on your location and what treatment plan you opt for, but you can expect somewhere between $60 to $90 a week, billed every 4 weeks. Combined with the anytime messaging feature, it does make it much easier to contact your therapist, and gives you more options for scheduling when youre busysuch as if you need to squeeze in a phone session while commuting or a live chat session during your childs soccer practice. Affordable, Private Therapy Anytime, Anywhere. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. Accessed 6/29/2021. Overall, I would rate my experience with BetterHelp as excellent. The site is top-notch in terms of navigation, has an incredibly quick turnaround from sign-up to first appointment, and you can message your therapist anytime. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. Accessed 6/29/2021. She is a licensed social worker with clinical experience in community mental health. 2022 Talkspace Review: How Does It Stack Up? I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. Whats clear is that Brightside makes billing your insurance relatively easy, while with BetterHelp, its nearly impossible. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. BetterHelp is the convenient way to get professional help from a licensed therapist. Youll be billed monthly. For one, Im really happy with my therapist and the access I have to him, she says. Discover our top picks and the best online therapy to fit your needs and preferences. McLean SA, et al. Therapy offers a broad array of benefits for all of us. While this may influence where their products or services appear on our site, it in no way affects our ratings, which are based on thorough research, solid methodologies and expert advice. Talkspace is a text-based therapy platform. For $150 a month, you get unlimited access to a therapist. With BetterHelp, she has access to speak with a licensed counselor to receive therapy online and even mentions how hopeful she is for the first time in a long time. Brightside does offer psychiatry, and can add a medication option to your plan, while BetterHelps platform deals exclusively in therapy, with no medication available. Here's a review of BetterHelp, including its features, pros, and cons. KFF health tracking poll July 2020. A huge part of Betterhelp's advertising strategy has been the use of influencer marketing. You can try the service for free for 7 days. Studies suggest that online-based therapy may offer similar benefits to therapy in person. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. With online therapy, therapy is made more accessible for many people. With Brightside, you can also message your therapist, but the messaging platform is intended for scheduling and service issues rather than therapy itself. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. Theres often a reduced fee for qualifying clients, which might include: Health insurance, Medicare, or Medicaid dont generally cover the cost of therapy from BetterHelp. If you buy through links on this page, we may earn a small commission Heres our process. Powell noted that BetterHelp is one of the more affordable online therapy options shes seen, especially since there are several different ways to communicate with your therapist. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. You can also schedule one 30-minute live phone, chat or video session a week, although longer sessions can be approved by each counselor. Learn more about. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. With BetterHelp, if you do not cancel within 24 hours, you will not be allowed to reschedule. Also, Brightside has a medication plan that is affordable and reputable, and specializes in depression meds. BetterHelps databases are encrypted and scrambled and become unusable should a third party interfere with them. BetterHelp also offers a 25% discount off your first month of therapy on its COVID-19 support page. products. The Better Business Bureau, a nonprofit organization that posts a companys consumer ratings online, showed a rating of 4.09 out of 5 stars for BetterHelp, with 387 reviews at the time of this writing. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? Get help, you deserve to be happy! I had a hard time finding a therapist in my city, and I decided to give BetterHelp a try after seeing advertisements. Text-based communication (texting and live-chat sessions) are a great way to take some of the anxiety out of starting therapy and help clients dive into the process, says James Imrie, the creative and marketing manager at BetterHelp. BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. Users can also revisit messages from therapists at any time with the platforms re-read feature. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. Brightside accepts a wide range of insurance: Cigna, Aetna, Optum/UnitedHealthcare, Anthem CA, and Allegiance are all considered in-network, and it also accepts health savings account (HSA) or flexible spending account (FSA) card payments. Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. BetterHelp, on the other hand, takes the opposite approach. Chat room is accessible at any time with the platforms re-read feature experience as professional! Controlled substances such as Adderall or Xanax mary X. Dennis is a Singapore-born, new York-raised, bilingual biracial. 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