Couldnt be happier about my choice. Read more:The best cordless vacuum for 2021: Moosoo, Shark, Dyson, Bissell, Hoover and more. I have had this rocket for 3 months and it started making a horrible high pitched screech when turned on. By providing your email you agree that your personal information will be handled in accordance with our, The Crown Jewels of British Entertainment. Exclusions apply. Shark IZ163H Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll, PowerFins, MultiFLEX, Crevice Tool & Pet Multi-Tool, 40-min Runtime, Raspberry. You may return most new, unopened baby items fulfilled by Amazon AU within 90 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. The brilliance of the Miele HX1 Pro Stick Vacuum revolutionises the way you clean with its HEPA* lifetime filter, making it suitable for allergy sufferers. Will be buying a spare battery for the big clean days! I'm not even going to ring Sharp to have it replaced under warranty because I don't want another one. On our most difficult vacuum test -- sand -- the V11 showcased its prowess and picked up the highest percentage of grit we tossed across our test flooring. There was a problem completing your request. If my mother had of had this when I was a child I would have fought my brother to vacuum the house. Harvey Norman Stores are operated by independent franchisees. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The hose in the elbow of the power head late in 2021 decided to break and could also see other holes in it, also answered our question as to why it started to not suck stuff up properly with the head. Combining powerful suction, advanced cleaning technologies, and flexible design all in a compact body, the Shark Cordless Vacuum with Self Cleaning Brushroll makes for an efficient cleaning tool in helping remove stubborn dirt and small particles from various surfaces. I would recommend this if you have a furry pet! Huge disappointment. 2022 CNET, a Red Ventures company. POWERFUL SUCTION: For everyday messes and high-traffic areas. Free store pick up or Australia wide delivery, Add Shark Cordless Apex Pro X2 Pet Stick Vacuum to, Add Shark Cordless Apex Pro Stick Vacuum with PowerFins to, Add Shark Cordless Vacuum with Self Cleaning Brushroll - Peacock Blue to, Add Shark Cordless Vacuum with Self Cleaning Brushroll to, Lenovo Ideapad Flex 14-inch i5-1135G7/8GB/256GB 2 in 1 Device, Asus VivoBook Pro 15.6-inch OLED R7-5800H/8GB/512GB SSD Laptop, HP Pavilion Aero 13.3-inch R5-5600U/8GB/512GB SSD Laptop, HP Pavilion x360 14-inch i3-1125G4/8GB/256GB SSD 2 in 1 Device - Natural Silver, Brand : Shark, Shark Cordless Apex Pro X2 Pet Stick Vacuum, Shark Cordless Apex Pro Stick Vacuum with PowerFins, Shark Cordless Vacuum with Self Cleaning Brushroll - Peacock Blue, Shark Cordless Vacuum with Self Cleaning Brushroll. Their compact designs are great for storage and engineered for easy charging. Make staying at home more enjoyable with these products and tips, Shark Navigator Pet Corded Upright Vacuum, Shark Ultralight Rocket Deluxe Pro (HV322). I would not advise using it on hardwood floors. Seen it cheaper? Like the light weight and easy to maneuver. Love all the different attachments for the vacuum. WHAT'S INCLUDED: Shark Pet Plus Cordless Stick Vacuum, Crevice Tool & Pet Multi-tool. This stick vacuum performs much better than I thought it would. I purchased this vacuum cleaner in April 2018.It is still a good vacuum cleaner but you have to hand wash the microfibres cloth after every use when you vacuum hard wood floors or it wont vacuum properly the next time you use it.I have a pet that lives indoors 50% of the time and I dont know if that makes a difference.Over all a good vacuum. It's hardly had any use as I have wooden floors and only use it on my rugs and, although it has a hard floor attachment, it does not clean the floors to my expectation. You may return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Detach the hand vac and try accessories to take powerful cordless cleaning above the floor. Your recently viewed items and featured recommendations, Select the department you want to search in. I use my shark for vacuuming the carpets and it works well. The former via a momentary switch for short term needs, and the latter via the off/floor/rug selector for hard floors (low speed) or rugs (high speed). We have a puppy and reading others review about how effective they are for pet hair, we went with this over the Dyson and never looked back. The V11 removed all traces of dander from mid-pile and low-pile carpets without any issues. The cordless Shark Rocket Pet Pro combines two brilliant innovations: the self-cleaning brushroll to eliminate hair wrap, and Dirt Engage brushroll fins to give you more direct contact on floors & carpets. Love my little shark! Further details in the disclaimer. I upgraded from a corded Shark vacuum to this, as I was sick of unwrapping pet hair from the beater bar of my old Shark. Please try your search again later. Every time I would vacuum, I would spend a lot of time cleaning the brush heads because the hair was always trapped. The suction on this is great and so is the battery life. Engineered with practicality and versatility in mind, the most effective stick vacuum cleaners offer a range of must-have cleaning functions and features, saving you time as well as space. Verified purchase: Yes | Condition: Pre-owned. Please also see About Free Returns. Get ahead of your day-to-day tasks with the HP Pavilion Aero 13.3-inch R5-5600U/8GB/512GB SSD Laptop, which features a capable processor Get ahead of your day-to-day tasks with the HP Pavilion Aero 13.3-inch R5-5600U/8GB/512GB SSD Laptop, which features a capable processor, a user-friendly Windows 11 interface, and a slim, lightweight design. But that doesn't mean it isn't a worthy challenger. Copyright 1995-2022 eBay Inc. All Rights Reserved. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). what are my options please ? Win a signed Jurassic World: Dominion poster! Elvis (Original Motion Picture Soundtrack). If it was back then a yes. To return faulty items see our Returning Faulty Items policy. With its self-cleaning mode, auto dry system, and powerful suction, the W10 helps ensure every nook and cranny inside your home are kept tidy without the hassle. Comparable to corded vacuum in terms of suction power. UP TO 40 MINUTES OF RUNTIME: Removable battery with up to 40 minutes of runtime, measured at the hand vacuum in standard mode. Not sure if thats a good thing or not, but its the truth. Overall, while the Shark Rocket Pet Pro comes very close to matching the Dyson V11's performance, the V11 retains the upper hand. Powerful and easy to use, the Shark Cordless Apex Pro X2 Pet Stick Vacuum makes it a breeze for you to easily clean dust, dirt, and pet dander from floors, carpets, and other surfaces. I have had this product for a few years - maybe 4. None of the hair gets caught although you do have to check behind the roller as some gets caught up there. All rights reserved. Choose from trusted brands such as Dyson, LG, Bosch, Miele, Electrolux and Samsung, and take the bore out of your household chores! The hand unit (housing the vacuum itself) is easily detached from the wand/brush roll for use with the hand tools. Ask our team for a JB Deal. See individual product pages for details. Note: Breast pumps returned for change of mind must be unused in their original condition with the factory seal and packaging intact. with Delivery & Installation options available. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items. I have two corgi's and long hair. The self-cleaning brushroll delivers nonstop removal of pet hair and long hair from the brushrollno more hair wrap. Have had to buy new replacement filters since being new and a new hose for the power head. Finally found a vacuum tgat actually picks up all the fur no matter the type of flooring ( carpet or bare floor) AND no fur gets stuck in brushes AND no fighting with a cord. Purchased in July 2018 at Godfreys for $400. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. After market brand is $65 and free shippingand not available a this time. Apart from the main High Torque cleaner head, you get five additional attachments. Please make sure that you've entered a valid question. ProductReview.com.au has affiliate partnerships. Reviewed in the United States on 5 November 2020. I like its compact design and strong suction. Put simply, the V11 is the best performing stick vac we've tested to date -- but it isn't the only compelling pick in the category. For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). The Shark Rocket Pet Pro's dustbin system isn't as sophisticated or easy to operate, but it's at least better than most other cordless vacuums. I would definitely recommend this product. Shark Rocket has been discontinued. Your browser version is unsupported. Also like the flexible wand to get under furniture. 4.7 out of 5 stars based on 328 product ratings, 5.0 out of 5 stars based on 4 product ratings, 4.9 out of 5 stars based on 114 product ratings, 4.8 out of 5 stars based on 282 product ratings, 4.9 out of 5 stars based on 13 product ratings, 4.1 out of 5 stars based on 16 product ratings, 4.9 out of 5 stars based on 29 product ratings. I have gone back to using my old dyson on the hardwood floors as the shark has scratched the flooring. It appears that the motor has lost it's ability to suck the dust any further up the wand and into the dust canopy. Companies can't alter or remove reviews from ProductReview.com.au. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. FLEXIBLE WAND: MultiFLEX technology allows you to bend the wand to clean under furniture, or fold it over for compact, freestanding storage. Don't be constrained by cords or cables with the compact Dyson V7 range. Streaming, chatting, and getting things done is way more fun when you find your perfect position. Ive done a lot of research about selecting the right vacuum before I found shark rocket HV 320. It managed 67.59% pickup on low-pile carpeting, which is about 10% less than the V11 -- but on thicker, plushier mid-pile carpeting, it picked up 72.41%, which beats Dyson by a nose. Bought around late 2013 to early 2014 fairly pricey then and I paid in instalments. If you have a hairy dog, this vacuum is NOT for you, unless you like hairy carpets and sticking your fingers deep inside your vacuum to fish out clogs of hair and dust. Please update for best experience. As a domestic cleaner myself- this product far out-weighs the battery operated competitors as it has a plug. I also love I dont have to mount a charger to my wall, it just folds over anywhere. It's practical to dismantle and clean but after less than 2 years does not suck and keep dirt any more: It sucks it and then expels it. So easy to use. Serious power that lastscharge your battery in the unit or at the base while you store your vacuum elsewhere. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. I dont mind the weight at top of s bought from Godfreys, one of shitest products i have ever bought, no sucking power, bought exteneded warranty, but godfreys are good for nothing, done nothing with product gave it back a i gave them. Find answers in product info, Q&As, reviews. I cannot return it to the original store because its considered an electronic. low rating on the product. Available for $330, it delivers cleaning power that closely matches the V11, but it costs much less than Dyson's luxury appliance. Its first used on carpet and tiles and worked fine. A smart investment for the modern home, cordless vacuum cleaners are a practical and portable way to tackle everyday chores without the nuisance of switching outlets. Purchased another due to its compactibility- was advised by a fri3nd to claim warranty as Shark offered a 5year warranty of this product- so ended up with 2.It come with many floor attachments- Our household mainly uses the motorised head for caroets and the flat head for our wooden floors. Within the last few years, companies selling cordless vacuums have increased substantially. It's also the best performing stick vac we've tested to date. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It's a good design, with the LCD sitting above the handle on the back of the machine, so it's always within sight while you're using it. I am also a fan of the limited amount of space it takes to store and the ease with which it can be transformed from floor vac to handheld and back. I am still getting loads out of the carpet from the previous tenants that lived here, so glad I purchased this machine, highly recommend to anyone looking for an easy to use and powerful machine. Subject to the terms and conditions goods and services described in this website are available from Harvey Norman online only. Emptying the V11's dustbin is a cinch too. An NYC native, Brian now resides in bucolic Louisville, Kentucky where he rides longboards downhill in his free time. REMOVABLE HAND VACUUM: Transforms to a hand vacuum for lightweight above-floor cleaning. You can edit your question or post anyway. Ultimately, it's the better overall choice if you value raw performance and lots of included extras. XL DUST CUP: Removable dust cup with CleanTouch Dirt Ejector. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Vacuum Cleaners, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Traps and seals dust, allergens, and moreinside the vacuum, and out of the air you breathe. differant was told if sent back again and they find nothing wrong it was going to cost me I ended up paying 130.00 recieved vacume cleaner back again and was worst than before phoned up and was told if sent back i would now have to pay postage in the end I told them to back off and bought myself a cheap vacume from k mart works like a dream ,,,i was severely ripped off buying this awesome rocket vacume bought from t.v direct never again would I buy from them. Please Contact Us and see About Items That Cant Be Returned. This Pet Pro model said that it has an anti-wrap beater bar so that per hair wouldnt get wrapped, so I figured it would be a great upgrade. He reviews a wide range of household and smart-home products. On my rugs it is no better it took me over an hour to vacuum a 240 x 120 rug to remove pet hair (and it wasnt that hairy). Does not remove pet hair and clogs CONSTANTLY!!! Charging is very easy, but it may take awhile to charge from empty. What I have learnt is keeping the filters ckllean prolongs thelifeofhisproduct. New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Can I still buy the filter for this machine. The V11 scoured our lab floors virtually spotless, picking up numerous types of dirt and debris in the process. Take your photography experience to quality heights with an advanced camera system paired with super fast charging. At $300, the Shark Rocket Pet Pro sure costs a lot less than Dyson's flagship stick vac. So happy with this purchase! I don't really like to pull out the big corded vacuum every time I want clean. Definitely poor value for money. Perfect for busy households and for powering through last-minute jobs, the Dyson V8 Animal Stick Vacuum easily transforms into a handheld vacuum cleaner allowing you to switch between surfaces and spaces with minimal effort and fuss. Electric toothbrush refills & accessories, Shark IZ102 Cordless Vacuum with Self Cleaning Brushroll. I'd clear it and it would happen again. We don't have carpets, so no comment there, but the pile length will affect battery life. This cordless stick vacuum is designed with an ultralight frame to heighten maneuverability and simplify handheld above-floor cleaning. thank you. Its easy for me to maneuver and runs smoothly on my carpet. Their impressive range boasts cord-free convenience, compact storage, multipurpose attachments, and hygienic bin emptying. I also don't like that the power cord has to be manually wound back up. Would I get it again? About Our Returns Policies. We have 2 cats and it picks up cat hair very well along with good cleaning on both floors and rugs. Even so, one model, the Dyson V11 Torque Drive, stands apart from the crowd. If I could rip my central vac out of the wall I would. Dont waste your money on this vacuum. Lightweight, incredibly powerful and featuring an array of easy-to-use attachments, the V7 can be easily manoeuvred to deliver a comprehensive clean. These include everything from cordless and robot vacuum cleaners to fire pits, grills and coffee makers. All-in-all a very good light vacuum. Our usage is generally short period/small area cleaning so the battery life is not a big problem, but if you expect to use it for long periods (>25-30 minutes on hard floors or 15-20 minutes on carpets or rugs) you might want to get a second battery. It's simple to operate, too, and it comes with lots of extra attachments in the box. Streaming, chatting, and Be free to create, share, and connect in more ways on a powerful convertible laptop designed to move with you. Nothing bad to say about this Shark aside from battery life and it's a little top heavy. Otherwise, original shipping fees for change of mind returns are not refunded. Purchased in August 2015 at Godfreys for $300. We handpick the products and services we write about. It charges easily & indicates when it is done. This vacuum has great suction and lasts 40 min on lower setting and about 35 min using both settings. The Shark came in at a perfect 100% while the Dyson V11 picked up 99.59% of the debris. There is so much hair that just cleaning one room fills up the canister, but it is easy to empty. I am happy with the suction power works on all floors. Our payment security system encrypts your information during transmission. A pet vacuum that doesnt clean hair off of carpets, and gets clogged by hair! Explore our latest range! When it comes to TVs bigger is better! The dust cup may not hold enough for long use and may need more periodic emptying. I purchased this vacuum as I previously owned a shark navigator lift away ( great vacuum as far as suction but I have literally had to rebuild and cover the entire hosing throughout the vacuum with duct tape as the hoses keep splitting). Here's a quick rundown: The Rocket Pet Pro ships with just two attachments, a crevice tool and a pet multitool. Suction is still strong-due to keeping the filter free from dust- monthly requirement at most. item 1 Shark Rocket Pet Pro - Flexible Extension Shaft, item 2 Shark Rocket Pet Pro - Lower sweeper assembly, item 3 FOR Shark Rocket IZ162H Pet Pro Vacuum : CREVICE + CLEANER BRUSH NO VACUUM, item 4 Shark Rocket IZ162H Pet Pro Bagless Cordless Magenta Stick Vacuum Cleaner, item 5 Shark Shark Cordless Pet Plus Lightweight Stick Vacuum, Magenta, IZ162H, item 6 Shark Shark Cordless Pet Plus Lightweight Stick Vacuum, Magenta, IZ162H, item 7 Shark Shark Cordless Pet Plus Lightweight Stick Vacuum, Missing Charging Cord, 4.7 out of 5 stars based on 40 product ratings. There was an error retrieving your Wish Lists. Please Contact Us and see About Items That Cant Be Returned. Your trust is our top concern. The Hoover BladeMax, for instance, is particularly problematic -- besides being tricky to open, it's often hard to tell if the dustbin is connected properly. I'm not sure if i am 100% happy with this product i find it blocks really easily and the roller on the bottom tends to not roll when its full..i loved all the attachments that i purchased with it car detailer ect i use it everyday..i purchased the shark lift away that i had for years prior that i loved but just dont think this model is as good. The attachments are handy with occasional use. hold enough for long use and may need more periodic emptying. IMO, you do need an extra battery25 minutes in floor mode is too short. tick but daughter being smaller disliked the weight a bit. Yes! The all-rounder appliance, you'll be impressed by their unmatched ability to cater to crevices, car interiors, upholstery, and hard-to-reach spots! The primary mission of any vacuum is to remove as much dirt and debris from your floors as possible. So I end up with floors and carpets full of dirt of all kinds after using it. Its so easy to get underneath everything without moving it, or getting in the floor!! Please see About Marketplace Returns & Refunds for details on Seller returns policies. Outfitted with a handy LCD screen, the Dyson V11 displays relevant information such as battery level and its predicted runtime. It is so nice not to be fighting with an attached cord when you are cleaning. The filters seem to work well as no dust has been noted in the air (lots of dust caught in the cup, though). Short on time? Look for the "Free Returns" messaging on the detail page of an item to confirm if it is eligible for free returns. I own an HV300 for 4 years. JULIA JACKLIN COMPETITION - Win a Fender Player Telecaster! Unable to add item to Wish List. MultiFlex allows you to bend the wand to easily reach under furniture and appliances. Just point the vacuum into the trash, push its release tab away from you, then pull it back. I'm going to Kmart to buy something that works. On a budget? At half the price of the Dyson V11, the Shark Rocket Pet Pro is the hands-down best choice if your objective is to save money. The filters seem to work well as no dust has been noted in the air (lots of dust caught in the cup, though). How to remove mould and prevent it from coming back. Bad filters I found affected the performance. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. That covers three types of floor surfaces, too; hardwood (99.59%), low-pile carpet (78.53%) and mid-pile carpet (71.57%). Let's take a deep dive into the particular strengths and weaknesses of each model. Ltd. All Rights Reserved. The whole design of the vacuum is great its easy to use and cleans floor to ceilings beautifully. Change of mind returns of baby items fulfilled by Amazon AU will qualify for Free Returns shipping if the item detail page includes "Free Returns" messaging. 2022 Harvey Norman Online | Harvey Norman Online is operated by the eComm Store Pty Ltd, an independent franchisee. There are separate speed settings for both the vacuum and the brush roll. Only two concerns-lack of a storage hanger or a charging dock and the fact it will not stand upright on it's own. Student Education Discount on Eligible Surface's. Highly recommended to all! Powerful and easy to use, the Shark Cordless Apex Pro Stick Vacuum with PowerFins makes it a breeze for you to easily clean dust, dirt Providing powerful suction through a compact and lightweight design, the Shark Cordless Vacuum with Self Cleaning Brushroll lets you easily Providing powerful suction through a compact and lightweight design, the Shark Cordless Vacuum with Self Cleaning Brushroll lets you easily take on various cleaning tasks on different surfaces and areas around your house. It combines powerful suction and a self-cleaning brushroll with Dirt Engage technology to deliver unbeatable cleaning on hard floors and carpet vs all Shark cordless vacuums with no hair wrap. 1996-2022, Amazon.com, Inc. or its affiliates, Contact Us and see About Items That Cant Be Returned, Shark Pet Pro Cordless Stick Vacuum, Pet Multi-Tool, Crevice Tool. HEPA FILTRATION AND ANTI-ALLERGEN COMPLETE SEAL: Captures and traps dust, allergens, dander, and more, keeping them out of the air you breathe. Known for their ingenuity and ergonomic designs, Dyson stick vacuums are one of Australia's favourite go-to brands, while LG, Bosch, Electrolux and Miele are just some of the brands that also offer a high-performing line-up. The Dyson V11 has a handy LCD screen that displays how much vacuum time left in its battery. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. If you buy through our links, we may get a commission. I did a ton of research when choosing this one, its the only one that has the multiflex wand which is amazing, a hepa filter, the fins that dont wrap hair, 20-45 min battery life, conversion to hand vac, and stays on without holding down a button. Amazon AU does not accept returns for items sold and fulfilled by third-party sellers. Enter the Shark Rocket Pet Pro. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. Amazon AU offers free returns shipping for change of mind returns on eligible items. Also when I say worked fine, need to clean filters regularly and empty the hopper. I love this vacuum!! The Dirt Engage brushroll digs deep into carpets to pull in embedded debris for a powerful, deep clean. From carpet to couch and all those high surface areas, enjoy unparalleled convenience with the best stick vacuum cleaners available at Harvey Norman. Powerful and easy to use, the Shark Cordless Apex Pro Stick Vacuum with PowerFins makes it a breeze for you to easily clean dust, dirt, and pet dander from floors, carpets, and other surfaces. Terms, conditions and exclusions apply. More details:
The rocket was a huge disappointment and I have persevered for 12 months but it has not got any better. See how the impressive Dyson V11 stacks up against one of its closest cordless vacuum competitors, the Shark Rocket Pet Pro. A high-capacity dust cup handles long cleaning sessionsempty it without getting your hands dirty with the CleanTouch Dirt Ejector. We work hard to protect your security and privacy. the best performing stick vac we've tested to date, The best cordless vacuum for 2021: Moosoo, Shark, Dyson, Bissell, Hoover and more. Just love the product . All-in-all a very good light vacuum.Read full review. Check out our big range of Decorator items! Dont do it!!!! Something went wrong. It works very well on both hard floors and rugs. Both vacuums had little difficulty pulling sand away from hardwood floors, where there aren't any carpet fibers for particles to cling to and hide beneath. Today for a new one, will go and see what the competitors are like and price before perhaps doing Shark. Tap on the category links below for the associated return window and exceptions (if any) for returns. POWERFINS BRUSHROLL: Continuous cleaning contact to dig deep into carpets and directly engage floors. Dirt Engage tackles stuck-on dirt to deliver 2X more direct contact on floors on floors vs. the standard brushroll on the Shark ION F80. Charging is very easy, but it may take awhile to charge from empty. This vacuum is light and easy to maneuver. Great suction. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. The suction is good, the maneuverability and cordless aspects are quite nicebut it doesnt remove dog hair off of my carpets, and it periodically gets clogged with hair and/or debris and then I have to flip it over and stick my fingers inside around the beater bar and up the hose to manually remove the clog, and unfortunately this needs to be done almost every time I vacuum. Australias largest home entertainment retailer. With a steep sticker price of $600, the Dyson V11 Torque Drive is one of the most expensive cordless vacuum cleaners on the market.