Not soon though after we get hors d'oeuvres, a construction worker in an orange vest and hard hat comes up to where we are all eating and celebrating and walks through the party, then begins sweeping and shoveling a small amount of construction dirt in a corner. Once again, thank you for your review and we hope to have the chance to have you back in the near futureSaludos cordiales,Matias K.,General Manager, We stayed here in the last two weeks of August and got away with some decent weather. Your email address will not be published. We definitely couldn't wait to tell everyone about our great Wed-Cation! My wedding coordinator was Edith, I must say my wedding was beyond my expectations, she did everything she could to make this day extra special! It is pleasing to learn that our entertainment staff went above and beyond to make sure this becomes a memorable vacation for you, and we are thankful that you recognized their efforts. It is pleasing to learn that whole process from planning to execution was excellent, and that the service provided by our associates, highlighting Edith, was outstanding. This location works particularly well during the morning or evening, typically when the sun is lowest and coolest in the sky. It photographs very well. ).We booked the ocean cabana with butler service for 4 days but only ended up using it for 3. But its a hot house, fans do a little bit of work, but you are just encased in glass with ocean sun beating down on you. Get an exact quote from our Wedding Coordinators and expert Travel Liaisons today. The last day, however, was a little disappointing. There was one day, however, that I wasn't feeling well and spent most of my day in the room. Can't wait to go back when it's Panama jack!!! The weather by this time took a turn for the worst!! Keep everything breezy above ground and enjoy the luxury of having a private terrace with ocean views for your wedding. Hopefully they change all the rooms. Balconies have bright bougainvillea plants to remind you that you are in the tropics. If youve always dreamed of getting wed on the beach, it doesnt get much better than this! Required fields are marked *. Day 4 9/2/2017 Our wedding day came and let me tell you it was definitely nerve racking my wife and i got our hairdos done by the stylist at the resort they did great! Check out this years best local pros, chosen by couples like you. My recommendation? One (1) complimentary room night is valid with four (4) nights booked. She said the smell did not improve with room changes, so they gave her an ozone machine. The Intimate Elegance package can be complementary with 25 room nights or more (3 night minimum per room) combined within a group in qualifying room categories and is only available Monday through Wednesday between 9AM 1PM. Every member of staff we met were very kind and welcoming with constant smiles on their faces. It gave me a headache and the day of the wedding when I was in the room a lot getting ready, I got light headed. This review is long overdue! The wedding team at Panama Jack certainly do have an eye for gorgeous aesthetics. Of course, on top of all this, you have the incredible pools to relax in and for those adults who need a little extra pampering the is the Aura Spa to indulge in, which offers: Find out what recent bride who had their wedding at this hotel has to say about their experience. The problem wasn't that they denied the request the problem came with how they dealt with the request. ***Price detailed is for 2022. And how my wife and i can't wait to be back at the great Gran Caribe Resort and excited to see what the resort will look like after all the renovations are done with. There is no taking that away from Cancunbeaches are beautiful. Dear Guest,We were honored to have you as our guest during your recent stay, and are thrilled that we managed to exceed your expectations in all the aspects. for wedding events is known for: Panama Jack Playa del Carmen. What kind of wedding events does Panama Jack Playa del Carmen. Contact us via email atweddings@playadelcarmen.com, Your email address will not be published. We get called down by Edith as we all walked to Albartos we once again got greeted by another glass of champagne which was great! Reservations are not required for the a la carte restaurants, but there may be a small wait at peak times. Brides worst nightmare right! So right away Edith and i got in touch and moved the wedding ceremony to under a beautiful gazebo by the pool overlooking the beach. The bad: Construction:This was the most unfortunate part of the stay and of the wedding. The first step to planning the wedding of your dreams? There are 470 rooms with resort or ocean views. Overall this is a must when coming with family or as a couple. As you saw in the wedding package I detail, it includes a romantic beach dinner. This hotel allows a maximum of 3 adults per room, or 2 adults and 3 children 12 and younger per room. In my opinion, its the private reception location of dreams! Please see our partners for more details. I am very sorry to see that your stay was not at all as you expected, and that you had so many different inconveniences throughout your stay like the food quality, pool cleanliness, service, chapel temperature, restaurants and hygiene, construction workers, lobby temperature Each and every mention will be revised so we can make sure we spare future guests from these experiences. Bridal bouquet and groom boutonniere Panama Jack Resorts Cancun has a modern gazebo area directly in front of the main pool. So in formal attire and dress shoes, we had to walk through the entire kiddie pool area, next to the pool edge, down camp jack putt-putt area with plastic barrels to get to the chapel.This is the biggest issue though-- they told the bride they were going to open the 2nd entrance for the wedding, assured her of it the day before the ceremony. One way was through the kids pool where you had to walk on the pool carpet within a few feet of the waters edge. We would also Like to thank Omar from the IL Pescatore restaurant. But I understand that the wedding coordinator was doing the best that she can do telling everyone where to sit or where to stand while also getting the bridal party ready. Best regards,Matias K.,General Manager. I would like to thank you for letting us know just how much you enjoyed your stay overall, and for mentioning delicious food, great pedicure and overall amazing service provided by various staff members.Please accept my apologies for not fully exceeding your expectations. On-site services of a professional wedding specialist Thank you Edith and all of the lovely staff from the Gran Caribe Resort you definitely know how to treat your guest! They are always changing what they offer and adding to it, depending on the time of year or month, aligning with special events that guests often hold close to their heart. errors.first('last_name') }}, {{ Step outside, and I was comfortable. Lol we had a rehearsal dinner with our family at the Maria's. With so many resorts to choose from in Cancun, Mexico, how can you find the right resort for your destination wedding group? When it is time to dine, gourmet restaurants and oceanfront bars serve an array of international cuisine and cocktails. There are a few restaurants around the complex so plenty of choice. Children 2 and younger stay free. Hairstyling and make-up for the Bride Smack center in Cancuns legendary hotel zone sits the family-friendly Wyndham Alltra all-inclusive resort. Are you ready to get quotes for your Cancun destination wedding? This recently renovated resort will have endless activities beyond the wedding ceremony, including mini-golf and a waterpark for little ones, and indulgent restaurants and cool cocktails for the adults. What services does Panama Jack Playa del Carmen. There were different people and not very attentive. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. errors.first('first_name') }}, {{ In our ocean view suiteabout a foot of the trim on the inside of the bathroom had splintered off. First off I I would like to give a HUGE shout out to Gabrielle. Guess which way they closed off the day of the wedding. Hoping the weather would just adjust a bit and as long as there was no rain the wedding would go on! It really was beautiful. The hotel is wonderful! This is what we do best! The mahi mahi was the best! We are very happy to know that all went as you were expecting and that you had an incredible wedding day. Find wedding inspiration that fits your style with photos from real couples, Sit back and relax with travel info + exclusive deals for the hottest honeymoon destinations. If you are staying there during the construction, prepare yourself. I have stayed and previous resorts in Cancun . The hotel works to keep the turtles undisturbed and will let the guests help getting the babies to the oceans so the birds wont eat them first. We also ordered burgers from room service a couple of times, food and service was great (tip people! They closed it on the day of the ceremony. PlayaDelCarmen.com 2020 | All Right Reserved. With a beautiful breeze flowing through and plenty of seating, you will find lots of families enjoying the night. It was really great, kind of a bucket list type thing.Beds were fine, our mini bar was restocked daily, bathroom was clean.They did respond to any issue I had, it just took more than one call to prompt them. I loved this place! This range is dependent on trip date. A Wyndham Alltra Cancun wedding offers a stunning oceanfront location on a white-sand beach that will make your ceremony magical. Grab a quick taco and frozen margarita or sit down with a bottle of Chianti for an unhurried Italian feast. Its not my personal choice but if I was getting married I would like to know there is a beautiful Plan B should the weather go rogue. None of the wait staff changed the silverware after this. 5 Tips for Planning Your Beach Destination Wedding, Choosing the Right Photographer for your Destination Wedding. We sincerely hope that we can welcome you back soon, to again provide you with another memorable vacation. I would say that as someone who has done my fair share of events, changing the facility event planner the day of the event can cause major issues. At PlayaDelCarmen.Com, we help lots of happy couples like you plan their dream wedding in paradise every year. Our dedicated wedding team is made up of experienced wedding planners from around the world. Their overall rating is 4.5 out of 5 with the following breakdown: 5 in flexibility, 5 in value, 4.5 in quality of service, 4.5 in professionalism and 3.5 in average response time. Many of the suites have a living area which you step down to enjoy the couch and balcony. I just read some reviews where they knew staff by name and said how great they were. Big shoutout to the activity team: Sara, Daniel, Roger, Estefi, Fabio (aaa---ooooo!! Want help planning your wedding in Mexico? Overall, we had a really good experience but I'll go into more detail. The resort only has six floors, so it is not a large high rise, and with four elevators, you wont spend half your vacation waiting to get up to your room. Instantly immerse yourself into vacay mode the minute you step off the plane. Keep reading to learn more about the Panama Jack Resort in Cancun to see if it may be the right location for your Cancun destination wedding. Free if the couple books 7 nights or more at the resort, Symbolic marriage ceremony and certificate by a bilingual secular officiant 15 Beautiful Beach Wedding Ideas to WOW your Guests! Prices are the average nightly price provided by our partners and may not include all taxes and fees. There is also a beautiful stretch of beach for your destination wedding in Cancun. Food:The open air restaurant that was located to the right of the beach side pool had birds flying around in it. Now bear in mind, we wanted to upgrade to VIP status but not relocate to a different room just to stay in the one that we were already in. Searching for an in-depth review of a destination wedding at Panama Jack Cancun resort? Best service hands down! Dont forgetduring mid-day in peak season, the heat is intense. That was nice.The turtlesturtles were laying eggs and the baby turtles were hatching. We booked this hotel as part of a package holiday and can not fault it. 50-minute couple massage However, the bride got along with Donovan (the day of planner) better than the other person. Luckily, there is a. I communicated with her via email for months before our actual stay and she was beyond helpful, helping us upgrade our room (we upgraded to the JR suite ocean front room, room 2316) and booking the beach cabana's. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, you can have a same-sex wedding at the Panama Jack! Edith told me not to worry it about it that she would incorporate my decorations we made and the ones we ordered into the ballroom and not to worry she was going to make it look amazing. I am concerned to read about the experience you when requested an room upgrade. One complimentary night for the couple when celebrating their first anniversary Sparkling wine toast after the ceremony This is a large space perfect for a bigger wedding and reception parties. If you are looking for a kid-friendly resort, with plenty of fun for adults too, look no further than Panama Jack Resorts in Cancun. offer? The food quality is very high and the drink options from the bar is very varied. Assigning you a personal wedding coordinator to help you get it done! I have been to this particular resort other times and I must say there is a reason I keep going back!! If you are religious, this hotel has it all! So I just got married there on sept 18, 2017! Tripadvisor performs checks on reviews. This particular location is one of my favourites at nighttime when the fairy lights and everything around the hotel are lit up! The views of the beach from sunrise to sunset were beautiful and really gave us the paradise kind of feeling. Free if the couple books 25 room nights or more (3 night minimum per room), Symbolic marriage ceremony and certificate by a bilingual secular officiant Panama Jack Resorts Cancun is truly fun for the whole family and easy on the budget. The smell felt like it could melt my nose hairs. Dear d_lovekiss21,Congratulations on your wedding! No air movement at all. errors.first('confirm_password') }}, Best Beaches for a Destination Wedding In Punta Cana, Weddings in Cancun: Find the Best Resort for Your Destination Wedding, 10 Ways to Reduce Stress When Planning a Destination Wedding, All You Need to Know to Plan Your Wedding in St. Thomas, Our Favorite Roof Top Wedding Venues in Cancun, All-Inclusive Destination Wedding Packages, EXPLAINED, 3 Beautiful Location Ideas for your Destination Wedding. CLICK HERE to learn more about getting married at Panama Jack Resorts in Cancun. Better suited for adult couples over families, with three quaint pools and a nightly luau. I would love to get more info regarding it, so we can take necessary actions in order to prevent it happening again. From the previous reviews though, the place seemed to still be a little slice of paradise with great food, rooms, and ambiance. Warm Caribbean breezes welcome couples, families, friends, and kids to an authentic Mexican vacation filled with contemporary conveniences and leading-edge luxuries. It is bright and airy with fun at every corner. Share with your guests to collect your wedding photos. So new hotel, same worn out furniture? Listen to the sounds of the waves roll in and out of the shore as you say your vows! Do you have any special requests? The WiFi at this hotel even works well on the beach! At night, the lobby is the place to be. and which are the most valued aspects of their wedding services? There is, however, plenty of relaxation spots with sweeping ocean views. The space offered by Panama Jack Playa del Carmen. My boyfriend is a fairly laid back person and we were just asking if it was a possibility and he really felt as they just blew him off with a bit of attitude. There is a smaller pool shaped like a clover near the kids water park, in the front of the building, as well. The small steps no abierto. The Pool is very nice with a great view of the beach with waiter service at poolside. Staff are extremely helpful and every member of the hotel greets you when walking around. On the rare occasion, I havent covered it just leave me a comment down below, Id love to write something up for you. Here are some great starting points for you: Have fun looking around the blog. Best regards,Matias K.,General Manager. Everything was beyond what we expected! Our Check In was nice and easy and we were offered the chance to upgrade to a sea view room. Aside from the incredible themed events the hotel hosts such as special Superbowl nights, Valentines nights, etc daily activities also include things like: This is one of the things I love most about this hotel! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I had to call three times to get it. Then the bride checks on it the day of her wedding and its closed. We decided that we would love to upgrade to the VIP and get access to the lounge and receive the other perks that it came with. But, I did stress a little. Aslocals, we are unbias and know the lay of the land better than anyone. offers the following types of wedding events: Panama Jack Playa del Carmen. Sparkling wine toast after the ceremony (for up to 10 guests) Special decoration of the couples suite At this resort, enjoy flavours from around the world, fresh ingredients, imaginative recipes and masterfully-trained chefs. Will you be next? We had the resort photographer named Jose and he really made it easy to be able to smile and be calm the whole time. If you have children, or know that your guests will be bringing the kiddos, and dont want to break the bank, Panama Jack in Cancun is a great affordable, family-friendly resort for your Cancun wedding. My boyfriend and I stayed September 12-21st, first time visiting Cancun. Special features at the Gran Porto Real Resort & Spa include Family Suites with bunk beds and extra space for up to 5 total guests, the expansive SPAreal a full-service spa and hydrotherapy zone, the complimentary Oki Kids Club, and the T-Zone for Teens. Decorated oceanfront gazebo or beach location with natural luxury floral centerpiece on the altar Bridal bouquet and groom boutonniere And this hotels has a beautiful stretch of beach. 2022 Beachy Enterprises, Inc. All right reserved. What percentage of users recommend Panama Jack Playa del Carmen. My girlfriend and I made our first visit to Cancun this year. If and when you reach out to us to inquire about planning your wedding, our coordinators will present you with all the options; helping you to breathe life into your vision and get you organized. Matias K, General Manager at Wyndham Alltra Cancun, responded to this review. The views ! Symbolic marriage ceremony and certificate by a bilingual secular officiant Then definitely check this place out. I will never know. Cocktail hour with appetizers and open bar (1 hour) for up to 40 Playa Resorts guests Feel the sand between your toes during your ceremony, cocktail hour, or reception! Food was ok, we ate out for one dinner in Puerto Morelos, and that food was a million times better than anything I had at the resort.