NYX Hotel Cancun Based on our experience and for the best comfort of our clients, we give you the following recommendations of things that you may need. Hotel Mia Cancun You paid $130 per persondid that include entrance fees and transfer to the ruins and cenote? 8.- If I'm running late will you wait for me? If you want to leave at the time you want, we have Chichen Itza private excursion and then you can set your own times, Very early in the morning, send an email so that we can tell you the exact time as it may change depending on the day and the number of reservations. 1.- I want to save my cash for other things, can I pay by credit card? I took my kids to Chichen Itza, Cenote & Valladolid Tour. Secrets Capri Riviera Cancun Which leads us to the second statement, being the direct providers of the excursion allows us to give you the most competitive prices on the market without affecting its quality. Walk around a bit because it is worth seeing the beautiful views. It's truely an amazing site and it's worth the drive! The Royal Islander No, as long as it is not a private tour there is no penalty. SAT MEXICO Team. Krystal Grans Punta Cancun Without problem, we have done it before and we have no problem. Q:What is the social distancing policy during Xcaret, Chichen Itza & Isla Mujeres Catamaran 3 days Combo ? Club Regina Cancun Sandos Caracol Eco Resort Best wishes! Things to do in Riviera Maya & the Yucatan, Archaeology Tours - Riviera Maya & the Yucatan, Private Sightseeing Tours - Riviera Maya & the Yucatan, Multi-day Tours - Riviera Maya & the Yucatan, Cultural Tours - Riviera Maya & the Yucatan, Private Sightseeing Tours - Playa del Carmen, Mexican Folk Art Museum (Museo de Arte Popular Mexicano) Tours & Tickets, Cancun Hotel Zone (Avenida Kukulkan) Tours & Tickets, Garrafon Natural Reef Park Tours & Tickets, Viator Hospitality Suite at Chichen Itza Tours & Tickets, Mayan Museum of Cancun (Museo Maya de Cancn) Tours & Tickets, Cancun Airport VIP Lounge Tours & Tickets, Interactive AquariumCancun Tours & Tickets, Cancun Wax Museum (Museo de Cera Cancn) Tours & Tickets, Cancun Scenic Tower (Torre Escnica) Tours & Tickets, Dolphin Beach (Playa Delfines) Tours & Tickets, Kin Ha Water Park (Balneario Kin Ha) Tours & Tickets, Palapas Park (Parque Las Palapas) Tours & Tickets, Face masks required for travelers in public areas, Face masks required for guides in public areas, Temperature checks for travelers upon arrival, Hand sanitizer available to travelers and staff, Transportation vehicles regularly sanitized, Social distancing enforced throughout experience. Q:What is the policy on face masks and attendee health during Xcaret, Chichen Itza & Isla Mujeres Catamaran 3 days Combo ? Dorado Seaside Suites Our tour operator told us Sundays are incredibly packed. The Royal Haciendas Resort It will happen, just take advantage of your opportunity. Viva Wyndham Azteca Illusion Boutique We have put together this list which contains the things that are not included it is not intended to be a detailed list. Rosewood Mayakoba Hello, April_H. Hotel Flamingo Cancun Resort Hotel Marina el Cid Only your group will participate. Riu Cancun Reservations with promotions require reservations at least 7 days before the day of the excursion. Occidental Costa Cancun Villas Nizuc Fairmont Mayakoba Hotel del Sol This reminds us to do a good job and pushes us to be even better. We would definitely recommend. However sometimes things do not go as planned and we have to make the necessary adjustments to preserve the general well-being of the excursion. The most recommended option for an unforgettable day to spend together with your partner, family, friends or even big parties. If you have your own car and want to go on your own, no problem we have packages that include only entrance + food and guide at the entrance of Chichen Itz. If you are in Isla Mujeres it is necessary that you take the ferry to Puerto Jurez, the meeting place is outside the Ultramar terminal at the Oxxo (Convenience Store) located off to the side. Villas Marlin Real Playa del Carmen 9.- I'm at OXXO but I dont see anyone what should I do? If you do not know how to swim, life jackets are available for rent (not included). Hard Rock Hotel Riviera Maya Entrance and visit to the cenote, does not include life jacket or lockers, No, for this price drinks are not included, The distance to Chichen Itza is long, but it's worth it, don't let that discourage you, just go prepared and ready to enjoy. Unfortunately due to cost issues, we do not have a pickup in Isla Mujeres, so our clients need to cross to the mainland. Aloft Cancun It listed that my resort was one where they provided free transportation, but they never showed up. We had a driver and a tour guide. Mahekal Beach Resort Hi DennisP, I am looking at booking an excursion from EPM in October to Chichen Itza and have a question. And you'll see that price $86 / person is the . $419 total. Then go to lunch at .you pick a place or have the driver pick a place. Paradisus Grand Velas Riviera Maya It was roasting that day! Casa Mar y Sol 1.- I am convinced how do I make my reservation? Lunch is included in the price of the excursion to Chichen Itza from Isla Mujeres. The Royal Caribbean Hotel Amar Inn Secrets Silversands Catalonia Playa Maroma Chichen Itza is one of the most fascinating places that you will visit on this vacation, it is living history, the pyramid is spectacular as well as the rest of the archeological area, and with our excursion to Chichen Itza from Isla Mujeres it is possible to know it very easily at a super competitive price. Temptation Cancun Resort It's just one click, Share using your favorite social media sites. 3.- I can't swim what can I do at the cenote? It was also nice to dip in the water after a hot day at Chichen Itza. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51308181', '');}, 'log_autolink_impression');Tulum and do some shopping, then return to our resort. Cancun Bay Resort Gran Caribe Resort While I utterly enjoyed the Mayan history and the ruins, I do have to warn other's looking to visit this site. That's funny. more. Casa del Sol Also, you booked thru EPMwas that in advance of your arrival? Also be prepared to be hounded by merchants. Now Sapphire Riviera Cancun 1.- What is included in my reservation to excursion to Chichen Itza from Isla Mujeres? Simple tour .We are four (4) people staying at XXXXX Resort and want to do a day trip to CI Ruins. JW Marriott Cancun All Ritmo Cancun The tour says it's a private tour, which it is, but it was also a bit misleading. Barcelo Maya Tropical Send an email and we will explain everything in detail. Las villas Akumal Of course, all the guides will show us how when clapping in front of this place the song of the symbolic bird of this place and of the Mayans is heard: the quetzal. Fiesta Americana Villas Cancun Hotel Yalmakan Up to a month before the date we can guarantee the same price, but take into account that there may be increases or decreases in the price of the excursion due to outside factors, such as gasoline prices, entrance to archaeological sites, input costs etc. +52 998 872 8623 info@seasonstours.com. In this section we break down in detail the itinerary of our excursion to Chichen Itz from Isla Mujeres, it is important to explain that we reserve the right to modify the order of the places we visit based on our experience and always thinking about the general well-being of the excursion. Firstly, be sure to put on tons of sun screen, pack sunglasses, and a hat as there is VERY minimal shade. Hotel Solymar Here there are also breakfasts available (extra cost) and we will take this time to charge people who are paying with a credit card. We had so much fun touring Chichen Itza, Cenote & Valladolid. We will try as hard as humanly possible to comply to them and generally we achieve it 90% of the time. 95% of the people can take our excursion to Chichen Itz from Isla Mujeres, in general terms if you are physically well there should be no problem to visit Chichen Itz, just take into account the following data. Meaning just you or your group. She was very knowledgeable. Holiday Inn Cancun Arenas Secrets Akumal riviera maya Belmond Maroma Resort & Spa We hope this encourage other travelers to enjoy this adventure. The answers provided below are based on answers previously given by the tour provider to customers questions. Chichen Itza is basically located in the middle of the Yucatan Peninsula and its easily reachable from all the main touristic and not so touristic destinations. Valentin Imperial Maya So seeing Chichen Itza in person is a privilege for me. Questions about EPM - Excellence Playa Mujeres. USD$419.9", For $419.9 is not the cheapest option out there, you can find another that includes more sightseeing in same day. Enjoy a remarkable day on the Caribbean waters cruising in a private luxury yacht. ", "I love seeing the wonders of the world. Viva Wyndham Maya Grand Royal Lagoon Beach Palace Casa Mexicana Its astonishing to see especially if you have a guide explaining the sites for you. Take into account that if it is a last minute reservation, the recommended payment method is in cash when we pick you up. This promotion does not apply nor can be combined with another promotion, offer or package, Pick-up time is at the OXXO outside of the Ultramar terminal, If you are unsure about the location of your hotel, do not worry, call us and we will advise you, Round-trip air conditioned transportation, Early departures to take advantage of the entire day, If you bring a professional camera or tripod into Chichen Itza there is an extra fee, If it is not on the included list it is not included, Comfortable light colored clothing no dark colors, Comfortable shoes (tennos shoes or sandals), Sunhats, caps, umbrellas( the bigger the better), Credit card (there is a 4% bank fee included), If you are apprehensive, you can pay everything in cash at the time of pickup,once you see the transportationyoand know that the tour will begin (only cash) *** Restrictions apply ***, Saturday and Sunday from 7:00am 8:00pm, 50% refund for cancellations with 12 hour in advance notice. I wish we had visited Chichen Itza a few years ago when it was just ruins, and not a never-ending market. Grand Coral Beach Club Dreams Riviera Cancun Luckily, the staff at my resort helped me track them down. It is time to rest and settle ideas and thoughts about the places that were visited. Finest Playa Mujeres If you find the same excursion to Chichen Itz from Isla Mujeres under equal conditions at a cheaper price, we guarantee to give you the same price, that way you can be sure that buying with us is the best option. I was surprised that according to your research Viator is cheapest, as they are "middle man" they are usually higher priced, I went to their website and found: 'Private (ta && ta.queueForLoad ? The Reef Marina It is difficult to say there are always a lot of people, but usually at the beginning of the week, avoid going on Sundays as much as possible, if you do not want crowds. It is not possible, the excursion to Chichen Itz from Isla Mujeres is shared and there are already pre-established routes. CocoMaya 6.- Could you tell me about the current promotions? The perfect deluxe half day tour for those wishing to visit Mayan Culture. If we do not know the answer, rest assured that we will ask the necessary questions to whomever is necessary to always give you updated and correct information. 5.- What type of transportation will we be taking? Enjoy an unforgettable evening on board of an exclusive Luxury Yacht Sea Ray Sundancer 450, 45 ft. Cruise around the emerald green Nichupte Lagoon and enjoy the unforgettable scenery while entering the mangrove channels and exploring the vast natural landscape that surrounds the city. What can I say! In one day, starting in Cancun, we visited Chichen Itza, Cenote Saamal (beautiful sinkhole deep below ground), and a Mayan village. We set off back to Puerto Jurez, after a long but well spent day. 6.- I can not attend on the reserved date, can I change the date? I imagined a smaller group. View the embedded image gallery online at: http://www.seasonstours.com/index.php?option=com_content&view=article&id=19&Itemid=25&lang=en#sigFreeId35984c2926, http://www.seasonstours.com/index.php?option=com_content&view=article&id=19&Itemid=25&lang=en#sigFreeId72a6a754b3, http://www.seasonstours.com/index.php?option=com_content&view=article&id=19&Itemid=25&lang=en#sigFreeId4a5c18ae11, http://www.seasonstours.com/index.php?option=com_content&view=article&id=19&Itemid=25&lang=en#sigFreeIdb540183b8f, http://www.seasonstours.com/index.php?option=com_content&view=article&id=19&Itemid=25&lang=en#sigFreeIdb2218fd059. When you first enter the ruins, there is a huge marketplace outside, which is fine. They also present a short dance show with traditional clothing. I have found 3 tour companies that offer what we are looking for: Flavio Tours, one through Viator, and the last Seasons Tours. All and all, great experience but take heed and enjoy! My favorite part of the this trip was the Cenote. Hope to see you again soon! If the duration is not to your liking send us a message we have several options available. I advise you to wear water shoes to go carefully down the stairs. If you are currently taking any type of medications it is essential to bring them with. Suites Brisas Sandos Playacar GR Caribe by Solaris We understand, there is no problem, contact us by any available means and if it is urgent, a call would be an excellent option. Avalon Grans Hotel Cancun We spent 11 days on Isla Mujeres and decided to take a bus tour to Chichen Itza, as we had never been there in all our visits to Mexico. No, it is your responsibility to see that your things are with you at all times. First of all let me thank you for visitng Mexico, we are happy to serve people from all around of the world. Talking to another couple they booked through a different service and didn't get to do the cenote because of time even though they were scheduled to do it. WE WILL PAY FOR LUNCH. We had a wonderful visit and learned a great deal. Eventually, the rep agreed to provide us with a taxi for us to meet up with the tour bus at one of the stops, which made up for it (thank goodnes!). The time is very early in the morning, since you will be the first pick up, it is the only possible way to take this excursion for this price. Hire a guide when we get there. Iberostar Quetzal Watch the sunrise or sunset in the most romantic of settings, dive into the clear blue ocean, snorkel among the colorful fish, sunbathe at world famous Mexican beaches, shop for souvenirs at picturesque Isla Mujeres, enjoy the freshest seafood you will have ever had, have breakfast or dinner on the Island, enjoy the reflection of the moon on the sea Its all part of the adventure of sailing! Now Jade Riviera Cancun We will visit the main park that is the epicenter and icon of the city of Valladolid Yucatn. We accept all normal forms of payment such as payment in Mexican pesos, dollars or euros, payment by credit card only VISA or MasterCard. Hotel Catalonia Royal Tulum Barcelo Maya Beach Dorado Royale Hotel Be Live Grand Cancun While I respect someone trying to make a living and the hustle associated with a historical monument, it takes away from the experience. Hyatt Ziva Cancun You do NOT have to do the tour that the Tour company has on their web site. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51161866', '');}, 'log_autolink_impression');Chichen Itza tour only. Grand Bahia Principe You need to take the ferry from Isla Mujeres to Puerto Jurez very early in the morning. Grand Oasis Tulum Yes. Grand Sirenis Riviera Maya You have to pay $50 - 60 extra for a tour guide at the ruins, and it is not 100% clear whether it includes swimming at the cenote or not. Regards, This premium service includes a private driver and tour guide in a deluxe vehicle (Ford Explorer or Chevrolet Suburban). 9.- It is raining really hard, I don't want to go in this weather what should I do? Riu Playacar Casa del Mar Don't think about it anymore, call us, send a message, or an email. They do that same trip with those hotels 6 days/week. This place is beautiful, you could never have imagined that what you saw in the travel brochures was actually true. Best wishes. Sun Palace Condominios lindos We want you to have a good time and enjoy the excursion to fullest. First of all, let me thank you for visiting Mexico; we are happy to serve people from all around the world! For me, on Viator, there are 3 prices for a private tour: $86/person, $102 including lunch and $132 including lunch and open bar. Casa Rosa Cut-off times are based on the experiences local time. The history behind the ruins is amazing, considering there was no heavy machinery back then, and the engineering is mind boggling! El Dorado Maroma However, we can take reservations until one night before, but it has to be before 10:00 pm, because that is the time we close the office, Yes, as long as both parties are aware and they notify us. This promotion is valid until December 30,2021. Total review count and overall rating based on Viator and Tripadvisor reviews. Within 1 month to 2 days before. We understand that there are things that happen which are out of our control which might prevent you from taking the excursion such as illnesses, fatigue, mood swings, etc. Club Med Cancun Yucatan Includes private transportation to and from Chichen Itza. Hilton CancunGolf & Spa A definite must when visiting Cancun and Riviera Maya. Grand Palladium Colonial The Royal Cancun Suites Sina Villa del Palmar Cancun Hotel Sotavento Cancun Hotel Generations Riviera Maya Make sure you have lots of sunscreen, water, bug spray (we got a few nasty bites in the shade), a hat and camera. Playa del Secreto First Choice/Thomson not doing Excellence in 2013? The food was excellent! Our tour bus forgot to pick us up. I believe his name was Roberto. With us there are almost never penalties, we only ask that you let us know as soon as possible at any time of the day or night if you will not be attending. Riu Tequila If you have any questions send us an email we are here to support you in whatever you need. If you are unsure about anything send us a message and I assure you that we will find a solution to your problem. 1.- Will you pick me up at the lobby of my hotel in Isla Mujeres? The Ritz Carlton Cancun We would also like to treat the driver to lunch. We had a great time. 3.- Do you have the promotion of months without interest is active? Our tourguide was Alan and he did a great job at keeping us entertained and on track. Moon Palace Cancun La petite France Ocean Spa Hotel 10.- I like to have everything ready in advance when can I make my reservation? Grand Palladium White Sand Secrets Akumal Beach Chichen Itza is very much worth seeing - the vendors are not that big a deal. Very passionate tour guides! For a full refund, you must cancel at least 24 hours before the experiences start time. Don't get me wrong - I love the Mexican people and I understand that this is how they make their living, but it is intimidating after a while. (We will pay for guide.). We are in Chichen Itz for approximately 2 hours divided as follows. Hotel Petit Lafitte Dreams Sands Cancun Hotel Club verano Beat Cancun Riu Palace las Americas Paradisus Playa del Carmen La Esmeralda They say that it is the most famous Mayan city in the world and the second most visited archaeological zone in Mexico, with more than a million visitors a year it is only surpassed by Teotihuacn (which is framed in the Aztec culture). Riviera Maya Suites Riviera Maya 15B, Villas Quintana Roo, 77536 Cancn, Q.R., Mexico Buffet style food, very delicious, drinks are paid separately (not included with the tour). Gransd Park Royal Cancun Caribe Occidental Tucancun "Chichen Itza. Tulum's greatest attraction is its location. Grand Luxxe Riviera Maya All this information is verified by experts on the site and they try to explain the most common mistakes, pros and cons when visiting Chichen Itza. Azul Beach Hotel Mayan Tides Abbey del So Members who are extremely knowledgeable about this destination and answer travellers questions frequently. You'll be in a big tour bus with at least 50+ other people. For $55.00 per person, it was well worth the money, Our day started at 7:00 a.m. and we were taken to at least a couple of "markets" (one was supposed to be a typical Mayan village with "all souvenirs made right here in the village".some things were unique and very high priced, but most were the usual plastic-cast masks/pyramids/blankets), a short visit to a cenote (it was beautiful, but quite commercialized), a buffet lunch with a bit of a "show", then on to the ruins..we didn't arrive there until 3:00 p.m. and it was hot. Thanks for leaving a review and mentioning our guide Alan, we are thankful for your kind words; despite the incident, we're glad you feel we're on the right track! We had a lunch buffet at the Cenote. The Westin Resort & Spa I've written a reveiw on their page as well. Three days of our most popular tours: Xcaret park, Chichen Itza, and Isla Mujeres catamaran, Chichen itza roundtrip transportation from Cancun, Playa del Carmen, and Riviera Maya hotels, Admission to Cenote (sinkhole) in Hacienda Selva Maya, Time to visit Valladolid city on your own, Sail by catamaran and snorkel in Isla Mujeres, Chichen entry tax (30 usd per adult/ 5 usd per child), Life vest and lockers in the cenote area (Chichen Itza), Transportation to Xcaret Park and the marina for Isla Mujeres Catamaran, 20 USD dock/marine park (reef) fee (Isla Mujeres Catamaran), Confirmation will be received at time of booking, Not recommended for travelers with back problems, No heart problems or other serious medical conditions, Travelers should have a moderate physical fitness level, This is a private tour/activity. Caribbean Collections/Caribbean Warehouse - reliable agents? The most impressive structures of Chichen Itza are located in the central area. Pick up at 7am and go to Chichen Itza. Was well worth it.was $159 for 4 people..but I do know they will charge less for more in your party. Be careful with the sauces, some are very spicy. We take people of all different ages to Chichen Itz and we are aware that after a while it becomes necessary to use the restroom, which is why we make this courtesy stop so that our clients are as comfortable as possible, after here there will be no restrooms available for the next two hours. The Westin Lagunamar Making a list of the things that are not included would be very long and depends on the needs of each person. 6.- I'm bringing my 2 year old that only drinks milk, can I bring it with me? After lunch we would like to stop in (ta && ta.queueForLoad ? Sunset Royal Beach Resort Azul Sensatori Grand Hyatt Playa del Carmen Resort It was a great adventure, Our guide also found some authentic local food for lunch. Chichen Itza is one of the most fascinating archaeological sites in the world and the Capital of the Mayan empire. Chichen Itz is far from Isla Mujeres approximately 3 hours from Cancun and it is an excursion that will take us all day. Beloved Playa Mujeres Casa Caribe The illusion is intensified by the sound and light show that takes place every night at the archaeological site. The tour includes also swimming (optional) in Cenote Ik Kil, a la carte lunch in a regional restaurant as well as a visit to Valladolid colonial town". After CI we would like to go to Ik Kill Cenote and swim. SAT MEXICO Team thank you for leaving your review and looking forward to serving you again. We got off to a rough start. Don't think twice, send us an email, WhatsApp, or call to ask for more details about our excursion to Chichen Itz from Isla Mujeres. We are happy that you enjoyed the tour! If you have a group of people, send us an email, we will surely have a current promotion that fits your budget. It stands on a cliff facing the rising sun looking out on views of the Caribbean that are nothing less than spectacular. You can also get to Chichen Itza by bus. During the spring and autumn equinoxes, the sun creates the illusion of a snake ascending or descending on the stairs of the Kukulkan pyramid, a fantastic phenomenon that attracts many people. The times will be the same for the places we visit, the only thing that would change would be the order of the visit. Any advice from people who have tried any of these services? Seasons Tours, part of Seasons Exclusive Experiences, is the exclusive in-house tours & transfers agency at Excellence Group Luxury Hotels & Resorts: Excellence Playa Mujeres, Excellence Riviera Cancun, Finest Playa Mujeres and Beloved Playa Mujeres. Real Inn Cancun Sian Ha The Reef Coco Beach Again, it is not intended to be a detailed list since each person has different needs, using common sense and not assuming anything is a very good idea. 4.- How much time in advance do I have to make my reservation? The cenotes are magical places, the Mayans use them to supply water to their villages. Dear Traveler, Hideaway at Royalton Riviera We want to be as professional and transparent as possible, so that you have the confidence that there are no surprises and that you are buying with a company focused on giving you a nice excursion to Chichen Itz at a fair price. This remind us to do a good job and push us to be even better. Check this link. We visited the famed Chichen Itza as part of a tour while in Isla Mujeres Mexico right outside of Cancun. Riu Palace Mexico Hotel All Riviera Resort Azul Fives Hotel by Karisma Barcelo Maya Palace 3.- What hours are customer service agents available? Royal Hideaway Playacar A truly natural place, it will be the first place we will visit on our excursion to Chichen Itz from Isla Mujeres, this way we can avoid the hordes of people who arrive after visiting the ruins of Chichen Itza. Hotel Grand Riviera Princess Your private driver and tour guide will ensure an unforgettable experience. But if it is private, we use the following criteria. There you will find the spectacular castle (Kukulkan pyramid), the ball court, the temple of the warriors, the observatory, the group of a thousand columns, the platform of Venus, and the platform of the jaguars. When you get to Chichen Itza, you get broken down to smaller groups and assign a tourguide. The setting is wonderful with plants and birds, the whole place is amazing. I found it extremely frustrating, as the guide then began to try and encourage us to buy the "stuff" that was being sold, rather than focussing on the history of the ruins themselves. Omni Puerto Aventuras La Reve Hotel & Spa Playacar Palace Grand Palladium Kantenah Should not have circulation problems the journey too Chichen Itza is a 2-3 hour ride. Yes, of course, in fact let's make a deal, don't pay us anything, until we pick you up, we're risking that you won't show up but, just as you trusted us, we trust you. Q:What is the policy on sanitization during Xcaret, Chichen Itza & Isla Mujeres Catamaran 3 days Combo ? Iberostar Cancun You can not miss trying a famous marquesita filled with chocolate, cheese, fruit and various other ingredients to suit everyone's taste. Hotel Riu Caribe 2.- Can I pay for the whole excursion at the time of pickup? Be prepared to be approached by vendors at least 50 times while you are on the grounds, and be wary of their "scams" ("Senorita, one dollar!" Do not get on the transportation and contact the customer service telephone immediately (+52 1 987 112 9491) either to reschedule or cancel your reservation. It can be in a bus or van, we reserve that right since it depends on the volume of reservations we have for that particular day and what vehicles we have available, When you make the reservation you will be given the specific information, do not worry, everything is very clear. Zoetry Paraiso de la Bonita Riviera Maya. Krystal Cancun Suites Costa Blanca Hotels Gran Porto Resort For example, in the rainy season if it is raining very hard when we arrive at Chichen Itz we can do the cenote first and then have lunch to wait for the rain to pass and enjoy the best of the excursion, which is the visit to Chichen Itz more comfortably. 7.- I am unsure this is the first time I have bought a tour online, will you pick up my family? We know that by putting the itinerary in this section can be a double-edged sword, however, one of the main guiding principles of Chichen Itz tours is to be honest and transparent at all times, we will never lie to you to achieve a sale or create false expectations. We have to be very clear about the time and pickup area. The history of the large pyramid and the ball court is amazing; we learned a lot about both areas. Every day upon availability. Unfortunately we do not have a pickup in Isla Mujeres, it is mandatory that our clients take the ferry from Isla Mujeres to Puerto Jurez (not included in the price), we would meet outside the Ultramar terminal at the OXXO that is next to it.